ADMINISTRATIVE AND FINANCIAL POLICIES

CATEGORY:   Customer and Community Relations 

 NUMBER:      3-10
SUBJECT:      HOURS OF OPERATION PAGE:           1 of 1
APPROVED:   March 8, 2000 REVISED:     

POLICY:

The Association's administrative offices shall be open during convenient hours so as to be available to the public and customers in an accommodating manner.

PROCEDURES:

1. The administrative office shall be open from 8:30 a.m. until 4:30 p.m., five days a week, Monday to Friday.
2. The regular hours of operation shall be posted at the outside entrance to the administration office.
3. Notice of closure (statutory holidays, etc.) shall be posted in advance at the outside entrance to the administrative offices.
4. During hours when reception (telephones, etc.) are not staffed, a telephone answering system will be used.
5. Upon recommendation of the Executive Director, the Board may approve a change of hours of operation on a seasonal basis.

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