Community Living Upper Ottawa Valley, 19 Oct 2023 2:44:46 +0000en-us<![CDATA[Home]]>, 19 Oct 2023 2:44:46 +0000

Check out our 2023-2026 Strategic Plan

CLUOV Strategic Plan 2023-2026 

CLUOV Strategic Plan 2023-2026 - plain language version 

2023 Golf Day a Resounding Success!

Our 27th annual golf tournament on September 22nd at the Pembroke Golf Club was a resounding success. We would like to thank our sponsors, the players, and the volunteers. The proceeds from the golf tournament support our Outcomes Fund which provides equipment and experiences to people we support that they might not otherwise be able to access. We truly appreciate the community support with this annual event. 

Our Commitment to Diversity, Equity & Inclusion

At CLUOV we believe that greater diversity will further strengthen our talent pool, enabling us to better serve and achieve outcomes. We are convinced that the different viewpoints and experiences of a diverse workforce offer the best value to the people we support and our employees. We want CLUOV to be an organization where everyone feels included, where everyone is in an environment where they can thrive, where everyone can be their ‘true self’, and where everyone can reach their full potential. We are dedicated to:

• Promoting inclusiveness in our policies, practices and business relationships;

• Proactively recruiting and onboarding candidates from a diverse applicant pool; and

• Raising awareness of diversity and inclusion through voluntary training, continuous learning and perspective sharing.

We recognize that CLUOV sits on the unseeded and traditional land and territory of the Algonquin people. CLUOV will continue working to learn about and participate more actively in resolving issues faced by the original inhabitants of this area.

Resources You Should Know About

Updated Estate Planning Guide
Community Living Ontario has released new estate planning guides, in English and French. The guides are a toolkit for tax, benefits, trusts and wills for Ontarians with disabilities. The guide does have a focus on people with disabilities, but it is a good review for anyone when it comes to will and estate planning.

You can download the English Version and French Version of the Estate Planning Guides.

Supports & Services
Community Living offers supports and services that include LifeShare, Group Living, Community Options, Supported Independent Living and Community Respite.

<![CDATA[Careers]]>, 19 Oct 2023 1:58:15 +0000Note: Online video interviewing and/or teleconferencing interviews will be available during this time of social distancing due to COVID-19.


(Le français suit)


Job Summary:

We are currently recruiting for several available Community Living Worker Positions. Our agency is actively involved in the Upper Ottawa Valley Community in order to give the people we support the best possible opportunities, and to live their fullest and most extraordinary lives. This role can vary from assisting with basic life skills, to providing personal care, to actively seeking employment and volunteer opportunities with the supported person. We have a variety of positions currently available, as well as incredible opportunities to expand your knowledge, plus a fantastic benefits package for the right candidate(s).


Our Office is located at 894 Pembroke St. West, however our agency provides supports from Deep River, to Cobden. We have several homes in which 24/7 care is provided, and we also visit those living independently to assist with daily tasks, long term goals, and continued independence. Chat with us today and let us know which blend of care provision might be right for you.

Work Hours & Environment:

Flexible availability is paramount for these positions. Shifts vary in length up to 12 hours in duration. We match employees based on their level of education and experience to overnight shifts, or a combination of days, evenings, and weekend shifts. 


  • Personal care including but not limited to: bathing support, feeding, oral and personal hygiene

  • Use of AIMS software for Daily Notes, access to ISP’s/BSP’s, Serious Occurrence, Care Professionals in the Community, and individual networks, and more

  • Medication Administration and Treatment (Training Provided)

  • Controlled Acts (Training Provided)

  • Non-Violent Crisis Intervention application (Training Provided)

  • Communication with team members, Supervisors, and Managers of Supports and Services as needed

  • Provides not only for basic human needs, but also in the form of tools and methods to foster the fullest and best lives possible for all persons supported


Your skills, qualifications, and experiences will assist us to match you with current opportunities. CLUOV is invested in its employee’s passion and commitment. We train and promote internally: Please Inquire.

  • High School Graduate

  • Post-secondary Education in the field of human services (i.e. Developmental Services Worker, Social Service Worker, Nursing); or a combination of education and experience that supports your application in this role

  • Valid driver’s license, reliable vehicle, and proof of vehicle insurance

  • Current certifications: First Aid, CPR, criminal record check

  • Willing to obtain a Vulnerable Sector Screening

  • Vaccination Status of a minimum of two doses must be provided

  • Proven excellence working both independently and, in a team

  • Ability to remain calm in stressful situations

  • Experience supporting individuals with intellectual disabilities an asset, however extensive orientation and training for this will be provided

  • Experience with supporting individuals in other ways (i.e. ageing parents, family with history of disabilities and/or mental or physical illnesses) also an asset

  • Bilingualism is an asset, but not necessary

  • Experience working with Dual Diagnosis and Challenging Behaviours an asset


In addition to a competitive salary, employees can be eligible for two weeks’ vacation and a very generous benefits package (OMERS pension plan, dental, health, etc.) At every stage in your employment with Community Living, we offer a supportive work environment from colleagues and management at any level. We also provide access to third-party, unlimited counselling services for employees and their family members at no charge. This is a positive and collaborative CUPE unionized workplace. Salary for all available positions ranges from $18.00 - $26.88 per hour. 

We can’t wait to hear from you!

Please send your resume in MS Word or PDF format to Marcie Campbell at



Résumé du poste :

Nous recrutons actuellement pour plusieurs postes de travailleurs d'intégration communautaire. Notre agence est activement impliquée dans la communauté de la vallée supérieure de l'Outaouais afin de donner aux personnes que nous soutenons les meilleures opportunités possibles, et de vivre leur vie la plus complète et la plus extraordinaire. Ce rôle peut varier de l'aide à l'acquisition d'aptitudes de base à la vie quotidienne, à la prestation de soins personnels, à la recherche active d'emplois et de possibilités de bénévolat avec la personne soutenue. Nous avons une variété de postes actuellement disponibles, ainsi que des possibilités incroyables d'élargir vos connaissances, plus un ensemble d'avantages fantastiques pour le(s) bon(s) candidat(s).

Emplacement :

Notre bureau est situé au 894 Pembroke St. West, mais notre agence offre des services de soutien de Deep River à Cobden. Nous avons plusieurs maisons dans lesquelles nous fournissons des soins 24 heures sur 24 et 7 jours sur 7, et nous rendons également visite aux personnes qui vivent de manière indépendante afin de les aider à accomplir leurs tâches quotidiennes, à atteindre leurs objectifs à long terme et à conserver leur indépendance. Discutez avec nous dès aujourd'hui et faites-nous savoir quel type de soins vous conviendrait le mieux.

Horaires et environnement de travail :

Une disponibilité flexible est primordiale pour ces postes. Les quarts de travail varient en longueur et peuvent durer jusqu'à 12 heures. Nous jumelons les employés en fonction de leur niveau d'éducation et de leur expérience à des quarts de nuit ou à une combinaison de quarts de jour, de soir et de fin de semaine.

Responsabilités :

- Soins personnels, y compris mais sans s'y limiter : aide au bain, alimentation, hygiène buccale et personnelle.

- Utilisation du logiciel AIMS pour les notes quotidiennes, accès aux PSI/BSP, événements graves, professionnels de la santé dans la communauté, réseaux individuels, etc.

- Administration et traitement des médicaments (formation fournie)

- Actes contrôlés (formation fournie)

- Application de l'intervention non violente en situation de crise (formation fournie)

- Communication avec les membres de l'équipe, les superviseurs et les gestionnaires de soutien et de services, selon les besoins.

- Fournir non seulement les besoins humains de base, mais aussi des outils et des méthodes pour favoriser la vie la plus complète et la meilleure possible pour toutes les personnes soutenues.

Qualifications :

Vos compétences, qualifications et expériences nous aideront à vous faire correspondre aux opportunités actuelles. CLUOV investit dans la passion et l'engagement de ses employés. Nous formons et promouvons en interne :

- Diplôme d'études secondaires

- Formation postsecondaire dans le domaine des services à la personne (p. ex. travailleur en services de développement, travailleur en services sociaux, soins infirmiers) ; ou une combinaison d'études et d'expérience qui appuie votre candidature à ce poste.

- Permis de conduire valide, véhicule fiable et preuve d'assurance du véhicule.

- Certifications actuelles : Premiers soins, RCP, vérification du casier judiciaire

- Volonté d'obtenir une vérification du secteur vulnérable.

- Statut vaccinal d'un minimum de deux doses doit être fourni

- Excellente capacité à travailler de manière indépendante et en équipe.

- Capacité à rester calme dans des situations stressantes

- Expérience de l'aide aux personnes présentant une déficience intellectuelle, un atout, mais une orientation et une formation approfondies seront fournies à cet effet.

- Expérience de l'accompagnement de personnes dans d'autres situations (parents vieillissants, famille ayant des antécédents de handicap et/ou de maladie mentale ou physique), également un atout.

- Le bilinguisme est un atout, mais n'est pas nécessaire.

- Expérience de travail avec le double diagnostic et les comportements difficiles, un atout.

Rémunération :

En plus d'un salaire concurrentiel, les employés peuvent être admissibles à deux semaines de vacances et à un ensemble d'avantages sociaux très généreux (régime de retraite OMERS, soins dentaires, santé, etc.) À chaque étape de votre emploi au sein de Community Living, nous offrons un environnement de travail favorable de la part des collègues et de la direction à tous les niveaux. Nous donnons également accès à des services de thérapeutes tiers illimités pour les employés et les membres de leur famille, et ce, sans frais. Il s'agit d'un milieu de travail positif et collaboratif syndiqué par le SCFP.  Le salaire pour tous les postes disponibles varie entre 18,00 $ et 26,88 $ l'heure.

Nous sommes impatients d'avoir de vos nouvelles !

Veuillez envoyer votre curriculum vitae en format MS Word ou PDF à Marcie Campbell à

<![CDATA[Key Personnel]]>, 30 Aug 2023 6:34:42 +0000Management Team

Tina Williams, Executive Director (Ext. 104)
Suzie Desjarlais, Manager of Supports & Services (Ext. 116)

Stephanie Moss, Manager of Supports & Services (Ext. 241)

Ashley Leedham, Manager of Quality Assurance (Ext. 229)  

Maegan Blackmore, Manager of Supports & Services (Ext.505)
Marcie Campbell, Manager of Human Resources (Ext. 109)
Brad Switzer, Finance Administrator (Ext. 118)

Karen Brown, Supervisor (Ext. 223)
Tricia Kettlewell
, Supervisor (Ext 202)
Henry Brodofske, Supervisor (Ext. 275)

Connie Edwards, Supervisor (Ext. 210)

Melissa Vantyghem, Supervisor (Ext. 283)

Robyn Beauchamp, Supervisor (Ext. 548)

Board of Directors

Community Living Upper Ottawa Valley is governed by a voluntary Board of Directors who meet monthly to guide the operations of the organization. Each year new members are elected at our Annual General Meeting

Elaine Neigel, Chair
Avery Munro, Vice Chair
Olivia Fraser, Director
Liz Cobb, Director
Andrew Palubiski, Director
Anna Lacelle, Director

<![CDATA[Basic Training]]>, 25 Oct 2022 6:24:43 +0000(Le français suit)

Direct Support Professionals

Direct support professionals are our community living workers and supervisors.

The foundation of working with people who have an intellectual disability is a social services background and education. This could be a developmental service worker, social service worker, personal support worker, police foundations or another similar background.

Other training that is beneficial to this role includes First Aid, CPR, non-violent crisis intervention and medication delivery.

Important skills that accompany this job are strong social skills, empathy, compassion and communication skills. This is very much a personality-based job.

About our training

We offer extensive front line training. You are matched with a supervisor and are immediately part of a team that supports you from day one! We help you with your challenges and we celebrate your achievements. You are matched to the people we support to achieve the best outcomes for both of you.

Talk to us about our training and mentorship if you have questions – we’re happy to speak to you and explain how we do things.


Our organization includes a strong administrative team in the areas of finance, quality assurance, human resources, operations, managers and administrative assistance.

A background and experience in specific areas create the foundation for these roles. In addition, experience with Ontario government requirements and remittances and the Ontario Disability Support Program (ODSP) is helpful.

While these are not front line positions, they are equally personality-based roles. There is often interaction with people who have intellectual disabilities and their families and strong social skills will help you in these roles.

About our training

Our administration team has a strong structure in place to ensure that when new people join a department, they can transition into the roles with ease. We also welcome new ideas and new methods of achieving our goals, so we look forward to your input as you come to understand the role.

There are always people to help. Even our retirees have been available following their careers to provide advice and counsel when asked.

Professionnels du soutien direct

Les professionnels du soutien direct sont nos travailleurs et superviseurs de l'intégration communautaire.

Pour travailler avec des personnes ayant une déficience intellectuelle, il faut avoir une formation en services sociaux. Il peut s'agir d'un travailleur des services de développement, d'un travailleur des services sociaux, d'un travailleur de soutien personnel, des fondations de la police ou d'une autre formation similaire.

Les autres formations utiles à ce poste sont les suivantes : premiers soins, réanimation cardio-pulmonaire, intervention non violente en cas de crise et administration de médicaments.

Les compétences importantes qui accompagnent cet emploi sont de solides compétences sociales, de l'empathie, de la compassion et des aptitudes à la communication. Il s'agit d'un emploi très axé sur la personnalité.

Au sujet de notre formation

Nous offrons une formation approfondie en première ligne. Vous êtes jumelé à un superviseur et faites immédiatement partie d'une équipe qui vous soutient dès le premier jour ! Nous vous aidons à relever vos défis et nous célébrons vos réalisations. Vous êtes jumelé aux personnes que nous soutenons afin d'obtenir les meilleurs résultats pour vous deux.

N'hésitez pas à communiquer avec nous concernant la formation et le mentorat que nous offrons  - nous sommes heureux de vous expliquer comment nous travaillons.


Notre organisation comprend une solide équipe administrative dans les domaines des finances, de l'assurance qualité, des ressources humaines, des opérations, des gestionnaires et de l'assistance administrative.

Les antécédents et l'expérience dans des domaines spécifiques constituent la base de ces rôles. En outre, une expérience des exigences et des remises du gouvernement de l'Ontario et du Programme ontarien de soutien aux personnes handicapées (POSPH) est utile.

Bien qu'il ne s'agisse pas de postes de première ligne, ces rôles sont tout aussi axés sur la personnalité. Il y a souvent une interaction avec des personnes ayant une déficience intellectuelle et leur famille et de solides compétences sociales vous aideront dans ces rôles.

Au sujet de notre formation

Notre équipe administrative a mis en place une structure solide afin de s'assurer que lorsque de nouvelles personnes rejoignent un service, elles peuvent s'intégrer facilement dans les rôles. Nous accueillons aussi volontiers les nouvelles idées et les nouvelles méthodes pour atteindre nos objectifs. Nous attendons donc avec impatience vos idées.

Il y a toujours des gens pour nous aider! Même nos retraités ont été disponibles après leur carrière afin de partager leurs avis et leurs conseils.

<![CDATA[Benefits and Incentives]]>, 25 Oct 2022 6:15:06 +0000(Le français suit)

Benefits and Incentives:

When you work at Community Living, you are part of a team of talented and dedicated employees who help make life better for people with intellectual disabilities. You’ll be challenged and rewarded and given opportunities to grow your career. We work hard and everyone has an important role to play.

How we have fun at work

The team dynamic at Community Living involves providing opportunities for staff to be engaged in their work and workplace. Here are some of the ways in which we do that:

  • Quarterly staff meetings
  • Staff giveaways and draws
  • Social committee events and contests
  • Annual staff appreciation and recognition
  • Financial assistance for furthering your education
  • Opportunities to join staff and community committees
  • Flexible schedules

In addition to your salary

In addition to your salary or hourly wage, we have a great employee benefits program for full-time workers. This includes:

  • OMERS pension plan
  • Health benefits
  • Job stability – you won’t be out of work in a month
  • Paid mileage
  • You are paid for going to events and doing fun stuff
  • There are opportunities for more hours, even for contract employees

Bénéfices sociaux et incitations

Lorsque vous travaillez à Community Living, vous faites partie d'une équipe d'employés talentueux et dévoués qui contribuent à améliorer la vie des personnes ayant une déficience intellectuelle. Vous serez mis au défi et récompensé et vous aurez l'occasion de faire progresser votre carrière. Nous travaillons dur et chacun a un rôle important à jouer.

Comment nous nous amusons au travail

La dynamique d'équipe à Community Living consiste à offrir aux employés des occasions de s'engager dans leur travail et dans leur milieu de travail. Voici quelques-unes des façons dont nous nous y prenons :

  •     Réunions trimestrielles du personnel
  •     Tirages et cadeaux pour le personnel
  •     Événements et concours du comité social
  •     appréciation et reconnaissance annuelles du personnel
  •     Aide financière pour la poursuite de vos études
  •     Possibilité de participer à des comités du personnel et de la communauté
  •     Des horaires flexibles

En plus de votre salaire ou de votre salaire horaire, nous avons un excellent programme d'avantages sociaux pour les employés à temps plein. Ce programme comprend:

  •     régime de retraite OMERS
  •     des prestations de santé
  •     Stabilité de l'emploi - vous ne serez pas au chômage en un mois
  •     Kilométrage payé
  •     Vous êtes payé pour aller à des événements et faire des activitées intéressantes
  •     Il est possible de travailler des heures additionnelles, même pour les employés contractuels.
<![CDATA[Reports]]>, 25 Oct 2022 3:37:32 +0000Open And Transparent Accountability

Community Living Upper Ottawa Valley is an accountable organization that makes these documents readily available to the public.

Available archived copies are on the Archives page.

<![CDATA[2022 Golf Day]]>, 25 Oct 2022 3:18:40 +0000Our 2022 golf day fundraiser was a resounding success! Next year will mark the 27th anniversary of our golf event. We hope you will participate!

Register Your Twosome or Foursome

Sponsor Us!

Event Details

  • Date: Friday, September 23, 2022
  • Location: Oaks of Cobden Golf Club
  • Start Time: Individual foursome tee times from 8:30am to 12:30pm
  • Cost: $125 per person (includes 18 holes, riding cart and lunch)
<![CDATA[Annual General Meeting 2022]]>, 01 Sep 2022 1:05:12 +0000

<![CDATA[Contact Us]]>, 18 Aug 2022 2:40:25 +0000To find out more about our services, please call our office.

CLUOV works with the Eastern Region, Developmental Service Office and can share this application for service process.


894 Pembroke Street West, Box 1030,
Pembroke, Ontario K8A 6Y6


Phone: 613-735-0659
Fax: 613-735-1373



Do you have a Concern?

CLUOV staff place a high value on working effectively and cooperatively with you. We want to hear any questions, concerns and objections you may have about your involvement with us. Please download our brochure or complaint policy for additional information.

What do I do when I am unhappy about something having to do with services?    
You are welcome to speak directly to the staff about what is concerning you and staff wil address the problem promptly. The staff person may need to speak to other members of their team and/or to their supervisor in order to resolve the problem.

What do I do if I am not comfortable speaking to the staff members involved?
If you do not feel comfortable speaking to the staff involved, or if you did speak to the staff involved, but feel that the problem was not resolved, you may speak directly to a Service Coordinator:  613-735-0659.

How will the Service Coordinator help?  
The Service Coordinator will work with you to resolve the problem as quickly as possible.

What do I do if I am unhappy with the outcome of my discussions with the Service Coordinator?   
You have the right to speak directly to the Executive Director: 613-735-0659 ext.104

What do I do if I am unhappy with the outcome of the meeting with the Executive Director?     
You may appeal the decision, in writing, to the Board of Directors. Your written appeal should include all information and decisions to date. The Chair of the Board will advise you and the Executive Director of the decision of the Board of Directors. Letters to the Board of Directors should be addressed to the President, c/o of the Executive Director at our address.

<![CDATA[Employment Opportunities]]>, 18 Aug 2022 2:38:37 +0000Community Living Worker
(Contract, permanent, full-time, part-time, casual and apprenticeship positions)

Our agency is actively involved in the Upper Ottawa Valley Community in order to give the people we support the best possible opportunities, and to live their fullest and most extraordinary lives. Our office is located in Pembroke however our agency provides supports from Deep River to Cobden. We have several homes in which 24/7 care is provided, and we also those living independently to assist with daily tasks, long term goals, and continued independence. Chat with us today and let us know which blend of care provision might be right for you.

We are currently recruiting for several available Community Living Worker positions. This role can vary from assisting with basic life skills, to providing personal care, to actively seeking employment and volunteer opportunities with the supported individual. We have a variety of positions currently available, as well as incredible opportunities to expand your knowledge, plus a fantastic benefits package for the right candidate(s).


  • Personal care including but not limited to: bathing support, feeding, oral and personal hygiene
  • Use of AIMS software for daily notes, access to ISPs, BSPs, serious occurrence, care professionals in the community, and individual networks, and more
  • Communication with team members, supervisors and managers of supports and services as needed
  • Provides not only for basic human needs, but also in the form of tools and methods to foster the fullest and best lives possible for all persons supported
  • Medication administration and treatment (training provided)
  • Controlled acts (training provided)
  • Non-violent crisis intervention application (training provided)


Your skills, qualifications, and experiences will assist us to match you with current opportunities. CLUOV is invested in its employee’s passion and commitment. We train and promote internally. Requirements for this position include:

  • High school graduate
  • Post-secondary education in the field of human services (i.e. developmental services worker, social service worker, nursing); or a combination of education and experience that supports your application in this role
  • Valid driver’s licence, a reliable vehicle and proof of vehicle insurance
  • Current certifications: First Aid and CPR
  • Criminal record check
  • Willing to obtain a vulnerable sector screening
  • Vaccination status of a minimum of two doses must be provided
  • Proven excellence working both independently and as part of a team
  • Ability to remain calm in stressful situations
  • Experience supporting individuals with intellectual disabilities an asset, however extensive orientation and training for this will be provided
  • Experience with supporting individuals in other ways (i.e. ageing parents, family with history of disabilities and/or mental or physical illnesses) also an asset
  • Bilingualism is an asset, but not necessary
  • Experience working with dual diagnosis and challenging behaviours is an asset

Additional Information:

In addition to a competitive salary, employees start with three weeks of vacation and a very generous benefits package (OMERS pension plan, dental, health, etc.) At every stage in your employment with Community Living, we offer a supportive work environment from colleagues and management at any level. We also provide access to third-party, unlimited counselling services for employees and their family members at no charge. This is a positive and collaborative CUPE unionized workplace.

Salary for all available positions ranges from $18.00 – $26.88 per hour (this number reflects the current $3.00 an hour wage enhancement provided by the ministry). We can’t wait to hear from you!

Please send your resume in MS Word or PDF format to Jackie Morrison at

<![CDATA[Our Employees Said It!]]>, 03 Aug 2022 5:37:53 +0000This is what our employees say are some of the reasons they enjoy their work:

  • You make a difference in someone’s life everyday
  • Every day is different; there is a lot of diversity in your day
  • We help people live with dignity
  • There are lots of accomplishments with seeing people reach their goals
  • We work in teams so there is a lot of support and mentorship from other staff members
  • Your contribution is appreciated; you feel valued
  • You are in control of your career
  • We get to do a lot of fun activities!
  • There is no dress code or uniforms.

“I was blown away by the level of support from supervisor to team lead; everyone is awesome!”

We really are a team at Community Living! We build strength by working together and sharing experiences and opportunities. This is how our employees describe the team environment:

  • It’s a positive team environment – you’ll be supported
  • Everyone is committed to helping each other
  • There is a lot of training here
  • Your co-workers are the biggest asset
  • Mentoring is ongoing; your team answers texts even when they’re off work
  • There is a real sense of community in the organization; we are one giant team
  • I was blown away by the level of support from supervisor to team lead; everyone is awesome!

“You feel really good at the end of every day.”

There are some parts of this job that make working here a little different than a typical workplace.

  • You’re not stuck in the same spot everyday – there’s a lot of freedom
  • You’re not always in crisis mode as can be the case in other social service types of employment
  • Staff are always motivating each other to do better and think outside the box
  • This is not a boring job!
  • It’s fun to talk about your day
  • Your day is an open book; one day I put together a BBQ and fought for someone to have citizenship
  • Many things that we do transfer to other parts of our lives, which is so valuable when you need those skills
  • Small things often make a big difference
  • You can do this job how you want to do it; you’re not restricted to only doing things a certain way – there are many ways to be creative
  • A lot of times your work is doing something you personally love to do
<![CDATA[26th Annual Golf Tournament - September 23, 2022]]>, 29 Jul 2022 3:06:11 +0000

<![CDATA[Newsletters]]>, 29 Jul 2022 1:47:45 +0000Current Issues

Summer 2022 Newsletter Winter 2021 Newsletter Fall 2021 Newsletter
Winter 2021

<![CDATA[News & Events]]>, 29 Jul 2022 12:30:05 +0000<![CDATA[Reports - Archives]]>, 26 Jan 2022 8:47:46 +0000Strategic Plan, Audited Financial Statements and Annual General Meeting Reports Archives

Click below for available archives for these documents. There are no archives for the Strategic Plan.

Audited Financial Statements

<![CDATA[Newsletter Archives]]>, 29 Sep 2021 12:21:41 +00002021 Newsletter Issues

Fall 2021 In Touch

2020 Newsletter Issues

Winter 2020 In Touch

2019 Newsletter Issues

Fall 2019 In Touch Summer 2019 In Touch Winter 2019 In Touch

2018 Newsletter Issues

Fall 2018 In Touch Spring 2018 In Touch Winter 2018 In Touch

2017 Newsletter Issues

Fall 2017 In Touch Spring 2017 InTouch Spring 2017 InTouch

2016 Newsletter Issues

October 2016 InTouch

2015 Newsletter Issues

Winter 2015 InTouch

2014 Newsletter Issues

Spring 2014 InTouch

2013 Newsletter Issues

Fall 2013 InTouch Spring 2013 InTouch Spring 2013 InTouch

2012 Newsletter Issues

Fall 2012 InTouch Spring 2012 InTouch Spring 2012 InTouch
<![CDATA[Being Involved]]>, 25 Jan 2021 4:00:32 +0000Volunteering

Our Association is a "grass roots" organization, relying on the contributions of community minded individuals who volunteer their time in various capacities. You can volunteer with Community Living in a number of ways.

Board of Directors: The Board of Directors is comprised of volunteers elected by the members for staggered three year terms. A nominations committee actively seeks interested people with various life experiences to maintain a dynamic Board. Various committees of the Board depend on leadership of volunteers. Learn more about being on our Board of Directors.

Special Projects: Volunteers can also assist us with special projects and events. These are annual events that require less of a commitment, but one that is more focused for the event. Some of our events include: garage sale, golf tournament and craft sale.

Programs and Services: A variety of volunteer opportunities exist to help people with disabilities or to help with strategic planning. Volunteers can become involved in a range of activities such as helping with a new experimental service in the community. They can also become involved with people with disabilities through partnerships in a host of community volunteer opportunities.

Friendship and Social Visiting: In addition, opportunities exist for people in the community to become actively involved in the life of a person with a disability through friendship and social activities. Some people have not had the same opportunities to grow up in the community or with a family; opening your family life to such an individual can be a life enriching experience. All have something to share and everyone benefits from sharing. Friendships happen naturally in the community, sometimes through introductions by our staff and other caring people.

The Ministry of Community, Family and Children's Services requires that we screen and review volunteer applicants and check for criminal offences. This is one way that vulnerable individuals can be protected.

<![CDATA[Frozen Meals]]>, 26 Oct 2020 12:35:52 +00002020 Frozen Meals Fundraiers with Griffith Farm & Market

Meal Pick Up: November 19th
Orders Due: November 12th at Noon

Last year we debuted a new fundraiser - locally-made frozen meals. This year, we are back again!

There are 23 frozen meals to choose from - all of which are fully cooked and in microwave and oven-safe reheatable containers. Meals have no salt or sugar added making them perfect for healthy diets. Each meal is $7.00.

How To Order:

Download the brochure and order forms. Choose your meals and submit to Paige LeClair.


Meals are picked up at the West End Mall parking lot (look for the trailer) on November 19th at lunchtime (11:30am-1:00pm) and dinner (4:30pm-6:00pm).

Need Help? Have Questions:

Contact Paige LeClair
Phone: 613-735-0659 ext.113

<![CDATA[Frozen Meals Fundraiser]]>, 26 Oct 2020 12:28:09 +0000

2020 Frozen Meals Fundraiser with Griffith Farm & Market

Meal Pick Up: November 19
Orders Due: November 12 at Noon

Last year we debuted a new fundraiser - locally-made frozen meals. This year, we are back again!

There are 23 frozen meals to choose from - all of which are fully cooked and in microwave and oven-safe reheatable containers. Meals have no salt or sugar added making them perfect for healthy diets. Each meal is $7.00.

How To Order

Download the brochure and order forms. Choose your meals and submit to Paige LeClair.


Meals are picked-up at the West End Mall parking lot (look for the trailer) on November 19th at lunch time (11:30am-1:00pm) and dinner (4:30pm-6:00pm).

Need Help? Have Questions:

Contact Paige LeClair
Phone: 613-735-0659 ext.113

<![CDATA[Speakers Bureau]]>, 10 Sep 2020 11:53:09 +0000Inspiring Speakers

The Community Living Speakers' Bureau is available for speaking engagements at your community club, classroom, event or organizational meeting, Our speakers deliver their own, personal stories, that will leave you feeling inspired.

Meet The Members

Gayle Cayen
Hi, my name is Gayle Cayen. I am a self-advocate. I joined the Speakers' Bureau to get my story out to my community. Speakers' Bureau has helped me find my voice and believe in myself. I advocate for inclusion and rights! Speakers' Bureau has helped me find my purpose. I enjoy meeting new people. I enjoy being part of my community. The Speakers' Bureau also allows me to enhance my skills and have specialized training.

Jennifer Holohan
My name is Jennifer Holohan I am a self-advocate. The Speakers' Bureau is important to me because we learn about things that are going on within the community. My input is valued. I have the confidence to speak for myself and others. My husband Richard and I have been advocating for others since 2008. I enjoy volunteering my time to the community to help make it a better place. We always try to emphasize the Golden Rule and educate people to the best of our abilities to prevent bullying in all its forms. The Speakers' Bureau promotes inclusion which is also important to me.

Kyle Croft
My name is Kyle Croft. I am a self-advocate. The Speakers' Bureau gives me skills, confidence and opportunities to advocate for myself and others in all parts of life. The group provides me with a chance to share information and offers me educational opportunities. I like to speak and have my voice heard on committees. I like to be part of committees and go to conferences. They have interesting topics and I get to meet other people who have common goals and interests. Speakers' Bureau lets people know about accessibility, bullying, neglect and to treat others with respect. It's important to teach people with disabilities their rights and what it means to be respected.

Jeff Shand
My name is Jeff Shand. I am a self-advocate. The Speakers' Bureau is important to me because we talk about things that are important to us; things we want to share with others and the community. Having choices are very important to me - choosing where I live, where I work and spend my free time. I also want to help others achieve their goals. I live independently in the community, support myself and my partner financially. People of Community Living want to be treated as a normal person, not as a person with a disability. Like anyone else we want to be included in the community and treated the same as everyone else. It’s important that you see the person and not the disability.

Kyle Lamarche
My name is Kyle Lamarche and I am a self-advocate. The Speakers' Bureau is important to me because it helps me meet people with similar interests and goals like advocacy, rights, equality and fairness. The right to employment and an inclusive work environment are very important to me. I am employed by our local Hyundai and the new Mitsubishi dealerships. Getting paid a competitive wage is important to me because not everyone is given the same opportunity. I hope to help others reach their goals while achieving my own.

Melissa Hoffman
My name is Melissa Hoffman. I am a self-advocate. Being a member of the Speakers' Bureau is important to me because it has taught me how to stand up for myself, how to advocate for my rights and how to stand up against bullying. Speakers' Bureau helps give me confidence. The group also helps me make friends who share common interests and beliefs; it gives me purpose. Advocacy is important to me because it lets me educate the public on rights, bullying and respecting individuals regardless of difference.

Raina Flexhaug
My name is Raina Flexhaug. I am a self-advocate. Our Speakers' Bureau helped me find my own voice; to speak up for myself and others while learning what’s important to me. I don’t need my parents or worker to speak on my behalf. I am a capable individual. No one should be excluded based on their differences. Speakers' Bureau gives me the chance to go to conferences where I learn how to communicate and network with other people. It allows me to talk about my dreams and the importance of achieving them. Speakers' Bureau has also supported and provided an opportunity to join the Council of Community Living Ontario where I can advocate for myself and others on a provincial level. Advocacy is important to me because it shows the community that people with disabilities have dreams and specific skills. It’s important that we do not set limits on people. Instead, we work together to find opportunities, accommodate people’s differences and learn to welcome everyone into the community.  I believe breaking down barriers, inspiring possibilities and thinking outside the box is important to advocate.

Richard Holohan
My name is Richard Holohan, I am a self-advocate. The Speakers' Bureau is important to me because I am part of a group that works for the well-being of others. I enjoy being involved in my community, sharing my ideas and helping to make it a better place to live. I live independently in the community with my spouse and best friend Jennifer and because of our presence in the community we have been able to address and help fix issues that people with mobility concerns may face.

Travis Richards
I joined the Speakers' Bureau after being invited to be a guest speaker. I also joined because I wanted the opportunity to be part of the Pembroke self-advocate committee. In working with the Speakers' Bureau, I have made connections, professional contacts and friends that will last me a long time. I am so thankful for the opportunities that Speakers' Bureau has presented to me, and continues to provide.

Jill Davidson
My name is Jill Davidson and I am a self-advocate. I joined the Speakers' Bureau to learn about important issues and to meet new people.

It’s important that we are all given the same chance to learn, take a risk and have the same education as others.

Book The Bureau!

To book your speaker, contact Connie Edwards
Phone: 613-735-0659

To keep in touch with Community Living, follow us on Facebook.

<![CDATA[Community Respite]]>, 24 Jan 2020 8:21:00 +0000Providing Short-Term Relief

Respite service provides an opportunity for planned relief for families and caregivers based on their individual needs and circumstances. Respite also provides an excellent opportunity for individuals to increase their participation in the community, to develop supportive community relationships, to develop skills and abilities and to gain greater independence.

Community Living can work with individuals and families to help them coordinate respite and will assist in locating potential respite providers, assisting families and caregivers to interview, screen, hire and manage their respite services.

If you would like more information about respite services you can reach us at

<![CDATA[Supported Independent Living]]>, 24 Jan 2020 8:19:02 +0000Living With Roommates or On One's Own

Supported Independent Living (SIL) is community-based support which promotes the choice of living independently within the community. People supported through SIL often live in an apartment either on their own or with a roommate or partner.

Support focuses on enhancing or developing a person’s ability to live as independently as possible. Skill development can focus on budgeting, apartment maintenance, grocery shopping, social and relationship building, community networking, advocacy and rights, healthy living choices and other aspects of daily living. Hours of staff support varies from person to person and is based specifically on need.

If you have any questions about suported independent livning, please contact

<![CDATA[Residential Support]]>, 24 Jan 2020 8:16:30 +0000Residential Support

Residential Support is provided by Community Living in various locations and situations. We believe strongly that people should be able to choose where they live and we work to provide options for the people who seek out these supports with us.

We are committed to person-directed approaches and have partnerships across the county where we provide 24-hour support. Community Living uses a holistic approach to fostering success in areas of health, safety, relationships, and contributions through this support model. Supports are designed to maximize community involvement for each person supported.

If you have questions or would like more information please contact

<![CDATA[LifeShare]]>, 24 Jan 2020 8:14:19 +0000

Share Your Home

Through LifeShare, families can offer a safe and nurturing environment for adults with intellectual disabilities (home sharers). LifeShare (also known as host family) is so much more than providing a room in your home. Being a home provider means you’re giving someone with a developmental disability “a place in your heart, a place in your home.”

People with developmental disabilities are active participants in their communities. They can be athletes, artists, employees, advocates, community volunteers, neighbours and friends. They’re an important part of the community and contribute to the strength of our province. LifeShare helps adults with developmental disabilities, who are 18 and older, live as independently as possible in their communities.

Download the Lifeshare Booklet.

The History and Mission of LifeShare

The Family Home program, LifeShare, started in 1984, as part of the Ministry of Community and Social Service’s commitment to provide a range of services for adults 18 and older with intellectual disabilities. Over time, the name of the program changed but the overall goals of LifeShare have remained constant:

  • Provide adults with developmental disabilities a home-like setting with a sense of family, safety, continuity and security
  • Promote a high quality of life
  • Support community involvement, social inclusion, individual choice, independence, rights and responsibilities

Who is involved?

There are currently more than 70,000 adults in Ontario with developmental disabilities. As of 2016, approximately 18,000 people with developmental disabilities receive government-funded residential supports:

  • 57% are part of traditional supported group living residences or intensive support residences
  • 34% are part of supported independent living programs or specialized accommodation
  • 9% participate in LifeShare (also known as host family)


Looking for more information? Visit these frequently asked questions.

More Information

If you’d like more information about sharing your life with someone, contact Stephanie Moss by email or call 613-735-0659.

<![CDATA[Bee Successful]]>, 24 Jan 2020 8:11:09 +0000

Welcome To Our Employment Service!

Community Living Upper Ottawa Valley operates an employment service: Bee Successful. This service is focused on matching people of any age who have a disability with a good work environment. The service includes the following:

Employment Matching

We specifically match employees to vacancies. As an agency that knows disabilities, we have a good sense of what type of employee works best in certain work environments. We also know the questions to ask both employers and potential employees to create matches that are beneficial to both. This saves both parties time and stress in knowing that there is a strategy behind the match.

Coaching + Follow-Up

To ensure a smooth transition in the workplace, we provide job coaching, on-site at the point of hire for the employees. This is at no cost to the employer. We want to ensure a positive match and we are willing to put the effort forth to do that. When the training is complete, our job doesn't end there. We also provide ongoing follow-up in case duties change.

Workplace Inclusiveness

For workplaces that are new to hiring someone with a disability, we can help you with any accommodations that might be needed. Often these are fairly easy to implement, but if you're new to it, it can appear to be a lot of work. We work in this arena every day, and there are many ways to be accommodating - many of which we use ourselves. Our expertise is at your service.

Hiring people can be a time-consuming endeavour, whether they have disabilities or not. For employers, we can alleviate some of that work for you. We will recruit and review potential candidates, plus offer assistance to make that candidate successful with you. Why not take advantage of that opportunity?

If you are a potential candidate and you haven't been successful in the past, or if we turned you away once because we didn't offer this service, come see us. We have the support available to help you and we look forward to helping you "bee" successful.

Contact Information:
Phone: 613-602-6572


<![CDATA[Community Options]]>, 24 Jan 2020 8:09:18 +0000Promoting Inclusion

Community Options provides a variety of community-based activities to persons 19 years of age and over in the neighbourhood in which they live. Community Living links adults to meaningful leisure, recreation, practical learning and volunteer opportunities, creating a schedule of activities that are as unique as they are.

Our goal is to facilitate great life experiences.

If you have any questions, or would like more information please contact us at

<![CDATA[Inclusive Housing Options]]>, 24 Jan 2020 8:08:09 +0000Partnerships With Property Owners and Developers

It was only in 1999 when the Government of Ontario officially closed institutions that were built to house people who had intellectual disabilities. Community Living Upper Ottawa Valley was an early adopter of having their residents stay in the community and provisions were made for group living to help keep local people out of the institutions. That opportunity worked well and became a model that helped other agencies across Ontario bring people back home.

Now, CLUOV is once again taking a leadership role in the next stage of full inclusion.

CLUOV works with landlords, home builders, apartment complex owners and leasing companies to give people with intellectual disabilities the choice on where they live. We help secure apartment living, living at a senior 's residence and many other options. Outcomes have been positive in the quality of life for people supported through Community Living.

For property owners and managers who are looking for long-term, reliable tenants, CLUOV would like to hear from you and work on a current or future partnership. please contact Tina Williams at 613-735-0659 ext.104 or

<![CDATA[Resources]]>, 24 Jan 2020 8:03:38 +0000Additional Supports You Can Use

Community Living Upper Ottawa Valley has access to a number of resources that can assist individuals with intellectual disabilities.

Partners For Planning Resource Network
We know that planning for a person living with a disability takes effort and intention. From relationship-building to school transitions, community involvement, financial objectives and more, very little happens without planning. The Planning Network helps you navigate each step and life stage, empowering you with all the right tools and inspiration along the way. Read more.

Estate Planning Guide

People who have an intellectual disability, Community Living Ontario has launched the Inspiring Possibilities Estate Planning Guide: A Tax, Benefits, Trusts, and Wills Toolkit for Ontarians with Disabilities.

Written by legal, tax and accounting professionals who specialize in supporting people who have a disability and their loved ones, this digital book provides pertinent information on various topics including will and trust planning, consent, capacity and legal decision-making, the Ontario Disability Support Program, the Disability Tax Credit and the Registered Disability Savings Plan. Read more.

Additional Resources

Additional resources are listed below. If there is a resource you don't see here, please inquire with us. If we don't have it, we can likely point you in the right direction. Contact us at

<![CDATA[#wereallin]]>, 16 Sep 2019 4:46:23 +0000Random Acts of Kindness

As part of our 60th anniversary celebrations, our staff and those supported by Community Living are embarking on a campaign to do 60 random acts of kindness around the community! We'll list those great events here so you can see how we're doing!

Click here for the photos!

1. For National Volunteer Week this year, we provided our volunteers with thank you cards and letters and recognized them on the electronic sign outside our office. We also gave gift baskets to the volunteer members of the Board of Directors.

2. Free Washer Fluid Refills: For the people who drive others in our community to their medical and other appointments, we filled up washer fluid!

3. Gayle Cayen donated cookies at the Pembroke Craft and Vendor Show on April 21st.

4. Free Lunch: Who says there's no such thing as a free lunch? We dropped off free lunches at The Grind, Dad's Taxi, Danny's Taxi and Pembroke Hani-Bus as part of our Box of Possibilities annual fundraiser.

5. Movie Night: Community Living gave away free tickets to the movie "Wonder."

6. Community Living sponsored the City of Pembroke's bridge flower box program.

7. Josh Woermke participated in the McDonald's McHappy Day as the volunteer Hamburglar on May 2nd.

8. On May 5th, CLUOV hosted a free community movie matinee at Troyes Cinema in Petawawa. The move "Wonder" was shown.

9. At the May 5th matinee, CLUOV held a draw for a prize package that included the Wonder DVD and snacks.

10. CLUOV brought Timbits to the Pembroke Regional Hospital for the emergency and medical nursing staff as part of Nursing Week in Ontario.

11. CLUOV staff and individuals supported by CLUOV helped the Pembroke BIA with clean up after the Downtown Connect Trade Show. (We also had a booth at the event!)

12. Clothing donations were collected for and delivered to Big Brothers Big Sisters of Renfrew County as part of their spring clothing drive on May 12.

13. CLUOV made a donation to the Canadian Tire JumpStart Foundation.

14. Members of CLUOV and people supported participated in a May community clean-up. Debris and garbage was picked up throughout the community.

15. In support of Relay For Life, CLUOV staff and people supported purchased and decorated luminary bags.

16. CLUOV collected donations to the Renfrew County OSPCA electronics drive.

17. We spent some time at Soapy Joe's leaving Tide Pods attached to laundry machines for people doing laundry there. A card explained it was one of our Random Acts of Kindness.

18. Our 18th Random Act went over so well that we did it again! More Tide pods attached to laundry machines for free washes!

19. In June we gave away baked treats to local businesses, complete with the Community Living colours.

20. Three of us made the City of Pembroke even more awesome by spending an afternoon picking up garbage.

21. Cheering on the participants at the Krista Johnson Memorial Run For Change, we made a donation to support that event.

22. Donna Locke, one of our employees, put together a Relay For Life team and we got behind her and sponsored them!

23. Also in June we spent the day at Food Basics, adding coins to shopping carts for shoppers.

24. As summer was in full swing, we headed to the Pembroke Waterfront and Marina and handed out free bottles of water to walkers and joggers passing by.

25. At the Esso station in Pembroke, we surprised people who were filling up with gas with a free car wash!

26. We popped in to the parking lots of some of our local businesses and handed out free air fresheners to drivers.

27. Tenants of our property on Heritage Drive in Petawawa, decided to donate their raised flower beds to the Petawawa Seniors Complex, contributing to a community garden. They even purchased the soil to be used.

28. We gave out Canada Day tattoos and stickers at the Downtown Pembroke Canada Day event.

29. Jeff Shand and Gayle Cayen gave away to free tickets to the Pembroke Midway.

30. Community Living donated paint to the "Pained Through Yoga" event in Petawawa.

31. The staff at Tim Hortons received air fresheners, donated by Community Living.

32. The July 17th Waterfront Movie Night had an extra feature - free freezies from Community Living to those in attendance.

33. People come to the Pembroke Splash Pad to cool down, and they got a double-dose of that when Community Living showed up with free freezies!

34. Community Living surprised Downtown Pembroke shoppers with one free hour of parking on July 20th.

35. CLUOV sponsored a Wall of Fame star at Festival Hall  Festival Hall Centre for the Performing Arts – be sure to check out our star in September once it’s installed! 

36. CLUOV purchased and participated in Eganville’s First Great Canadian Cheese Box Race, where proceeds went towards building an accessible fishing dock in Eganville. 

37. Kirby Adam brought water bottles to construction workers paving on Boundary Road in Pembroke on a hot day! 

38. CLUOV staff, Melvin Mittag and Michel Monet volunteered at the Eganville Farmer’s Market on August 10, 2018 to help vendors during National Farmer’s Market Week.

39. You might have spotted us volunteering at the Upper Ottawa River Race and Paddle Festival on Saturday, August 11 as we helped fold shirts, give out fruit and cheer on the paddlers! 

40. William Gorgerat surprised Dad’s Taxi drivers with windshield washer fluid!

41. Karen and Werner Brausewetter hosted a movie night in their apartment building’s common room for residents and provided snacks.

42. One of our board members and her daughter surprised CLUOV staff with free slushies on a hot summer day.

43. We volunteered at the Eganville Farmers’ Market during National Farmers’ Market Week.

44. We volunteered at the Upper Ottawa River Race and Paddle Festival.

45. Gayle Cayen donated cookies to staff and volunteers at Community Living through her business, Gayle’s Cakes & Cookies.

46. We collected non-perishable food items for the Salvation Army.

47. We donated Tide Pods to Laudromat Plus in Petawawa. (We attached a “Random Acts of Kindness” card to the Pods so people knew why they were free.)

48. We delivered water bottles and cookies to soccer teams at Riverside Park.

49. As part of a monthly community giveaway, we provided a free registration to one of our golfers in our annual golf tournament.

50. As part of our September community giveaway, we sponsored a foot of runway as part of Project Runway, the Pembroke & Area Airport’s campaign to repave the runway.

51. We prepared care packages to be provided to deployed members of the Canadian Armed Forces.

52. We brought water bottles to the Algonquin College Fall Orientation Games event that took place at Pembroke’s Riverside Park.

53. We sponsored  at team, Team Hoffman, in the Pembroke-Renfrew Kidney Walk.

54. We participated in Bernadette McCann’s “Stand-UP Against Violence” photo campaign.

55. We collected books, DVDs and CDs and then donated them to the Petawawa Public Library.

56. We collected books, DVDs and CDs and then donated them to the Pembroke Public Library.

57. We handed out free water bottles and freezies to the attendees of our 60h Anniversary event at the Pembroke & Area Airport.

58. We collected pop tabs for the March of Dimes.

59. We collected and then donated gently used dresses to the Ottawa Valley Cinderella Project.

60. We ordered a celebratory scroll from MPP John Yakabuski's office to honour the Upper Ottawa Valley Chamber of Commerce's 50th anniversary.

<![CDATA[2018 Random Acts of Kindness]]>, 11 Jun 2019 10:03:41 +0000<![CDATA[2018 Photos]]>, 11 Jun 2019 10:03:22 +0000<![CDATA[David Pitonyak presenting to Professionals at the Clarion Hotel in Pembroke]]>, 11 Jun 2019 10:01:51 +0000<![CDATA[David Pitonyak shares stories at Algonquin College]]>, 11 Jun 2019 10:01:15 +0000<![CDATA[Annual Golf Tournament 2017]]>, 11 Jun 2019 10:00:43 +0000<![CDATA[David Pitonyak meets with Community Living Management Staff]]>, 11 Jun 2019 10:00:15 +0000<![CDATA[59th Annual General Meeting]]>, 11 Jun 2019 9:59:49 +0000<![CDATA[Community Living Ontario Awards Ceremony & Conference 2017]]>, 11 Jun 2019 9:59:18 +0000<![CDATA[The Honourable Dr. Helena Jaczek, Minister of Community & Social Services visits Pembroke]]>, 11 Jun 2019 9:58:48 +0000<![CDATA[2017 Photos]]>, 11 Jun 2019 9:58:13 +0000<![CDATA[Links of Interest]]>, 11 Jun 2019 9:57:05 +0000Renfrew County Health Links

Municipalities We Serve

Moving Here? Check Out These Websites!

<![CDATA[Join Our Board of Directors]]>, 11 Jun 2019 9:51:11 +0000We are Looking for Board Members

Community Living Upper Ottawa Valley (CLUOV) is seeking new members to sit on our Board of Directors.  Join an agency recognized as leader in the world, having been awarded the “Four-Year Person-Centered Excellence Accreditation, With Distinction” (one of only six agencies to have achieved this standard of excellence) in June 2016. In 2017, the Canadian Council of Quality and Leadership (CQL) presented our agency with the “International Award of Excellence” and we received the Ontario Agencies Supporting Individuals with Special Needs (OASIS) “2nd Annual Leadership Award” in June 2018.

CLUOV’s Board of Directors is comprised of 11 volunteers who give their time to ensure the optimal functioning of the organization. A strategic plan developed guides the next few years of agency focus and direction. The board are responsible for the governance and accountability of the agency, remaining true to the values of the organization.

Roles & Responsibilities

  • Maintain focus on the agency’s vision, mission, and values; help achieve strategic priorities and directions; and monitor compliance with established guiding principles and policies.
  • Be accountable to the general public for competent, conscientious and effective accomplishment of its obligations as an organization.
  • Advocate for full community inclusion with other families and our community.
  • Regularly attend Board meetings providing wisdom and insight into items of importance to the future direction of the agency. Occasionally attend community events on behalf of the agency
  • Being and advocate for inclusion and the championing the reduction of attitudinal and physical barriers to inclusion.
  • Be actively engaged in the work of the Board, carrying out specific duties, as required.

Skills & Qualifications

We are looking for people who exhibit honesty, integrity, accountability, and commitment to our vision, mission and values. Specific skills and experience that are helpful to us include:

  • Human resources; labour relations
  • Executive and leadership skills
  • Financial accounting; audit experience
  • Understanding of the developmental disability sector
  • Fundraising and philanthropy
  • Diversity (including backgrounds, perspectives and problem-solving approaches)

Benefits As A Director

Being part of the CLUOV Board of Directors means helping grow our communities for the better. Additional benefits of serving on the Board include:

  • Having an opportunity to work and interact with a committed group of individuals to actively develop and maintain high-quality service for people with developmental disabilities.
  • Being regularly informed on community matters and provincial trends and issues.
  • Receiving regular communication on upcoming events and workshops.
  • Attending provincial training conferences from time to time.
  • Being a change champion in your community.

Click here for our key personnel and current Board of Directors

Frequently Asked Questions

How often does the Board of Directors meet?

CLUOV’s Board of Directors normally meets nine times a year on the fourth Thursday of the month. Meetings take place from 5:30pm to 7:30pm. Dinner is provided.

What if I can’t make it to a Board Meeting?

Contact the CLUOV office prior to the meeting by phone or by e-mail to forward your regrets.

What is the term and how do I get elected?

Candidates are recruited and elected by the Board. Each Director shall be elected for a three-year term. All Directors shall be retired at the end of their term, but shall be eligible for re-election.

What if I no longer want to sit on the Board of Directors?

If an active Board Member wishes to resign, they can submit a written letter of resignation to the Board secretary.

Do I get paid to sit on the Board of Directors?

No. Our Board of Directors are made up of people who volunteer their time and efforts.

How old do I have to be to sit on the Board of Directors?

You must be at least 18 years old and a resident of Renfrew County.

Am I able to transfer my seat on the Board of Directors to another person?

Board of Director membership is not transferable

Who are the oficers of the corporation?

The Board of Directors officers comprises of the board chair, vice-chair, treasurer, and secretary. No Director shall fill more than one officer position, except for the chair (as president).

I am a Community Living Worker. Can I be considered to sit on the Board of Directors?

No. A director cannot be an employee, family member, contractor, consultant or professional service provider to Community Living Upper Ottawa Valley.

I don’t know much about Community Living. What is expected of me if I were to sit on this Board?

The board chair and executive director provide an orientation to all new directors. This would include briefing materials such as: vision, mission and values; the Board governance manual and agency by-laws; quality assurance measures (QAM); CLUOV’s strategic plan and annual report and previous Board meeting minutes; etc.

Is there any preliminary work I must provide before becoming elected?

All elected Board members are required to provide a Criminal Reference Check, which includes the vulnerable sector screening.

What sub-committees are there that I can participate on?

Our sub-committees include: Quality Enhancement Committee and Community Development Committee.

<![CDATA[About Us]]>, 11 Jun 2019 9:04:32 +0000An Organization Started By The Community

Community Living was formed in 1968 by groups of dedicated parents who saw the need to come together to provide community support services to their children and future generations.

Parents and family members continue to be the backbone and the strength of our movement. They continue to serve as members of the Board, on committees and as much-needed volunteers.

Our success has been based on the hopes, dreams and necessities of people who live with an intellectual disability.

For more about our history, please click here.

Connected Beyond Local Borders

Community Living is connected regionally, provincially, nationally and internationally. Here are some links to more information on Community Living, the movement and how the organization is influential in communities:

<![CDATA[Box of Possibilities Lunch]]>, 04 Apr 2019 1:54:13 +0000Now Booking for our 2019 Box of Possibilities Lunch!

Lunch Date: May 2, 2018
Order By: April 26, 2019 at 1:00pm

Community Living is now taking orders for our annual Box of Possibilities lunch.This is a fundraiser for our agency where proceeds are dedicated to initiatives that support people with intellectual disabilities. This year, proceeds are going towards the Petawawa Housing Corporation and Riverview Apartments.

Lunch Options:

  • Turkey and Cheese Panini
  • Veggie (cucumber, cream cheese sprouts and tomato)
  • Ham & Swiss Ciabatta

All sandwich options include fresh fruit, a cookie and chips.


  • Lunch orders of five or more will be delivered to your office (Deep River to Pembroke).
  • Lunch order of less than five can be picked up at Holy Name of Jesus Church Hall, 299 First Avenue North in Pembroke.


Lunches are $10 each (taxes included) and must be pre-paid by cash or cheque. Cheques can be made out to Community Living Upper Ottawa Valley.

Click here for Order Form

Need Help? Have Questions:

Contact Diedre Lambert
Phone: 613-735-0659 ext.113

<![CDATA[Employment Solutions]]>, 04 Jan 2019 3:44:41 +0000We Have Employees!

Community Living exists to help individuals with intellectual disabilities be included in the community. There is a belief that when people have an intellectual difference, that they are somehow less able to contribute in an employment role. Yet, the employers who have become involved with us have learned that intellectual differences are not an obstacle to valuable employment.

We have individuals who work full-time positions, part-time positions and casual or on-call positions. They work in the service industry, food and beverage, transportation, retail and municipal government. Here are some ideas of how you might employ someone who is connected to Community Living:

Administrative & Small Job Tasks
As an employer, there are many small jobs that are required at your workplace. These are jobs that match the abilities of individuals connected with Community Living. Some examples include:

  • a coffee and mail run
  • weekly or monthly filing or organizing
  • deliveries (walking/cycling/driving)
  • inventory counts and stock checks
  • shredding and recycle packaging

Many of our employed clients get their start by doing a combination of administrative jobs (watering plants, mail runs, deliveries, stocking, etc.) before being moved into roles with more tasks and greater responsibilities.

Trades & Labour-Related Work
Several of our clients enjoy working with their hands or being "out of the office" for employment. Some of the jobs that individuals have been involved with in the trades and labour-related work include:

  • automotive garage assistants (labeling, tool clean-up, assisting mechanics, etc.)
  • horticultural work (planting, watering and general maintenance)
  • transportation  yard work and pick-ups
  • property maintenance
  • retail work in hardware, automotive and other trades

Employment Examples

Josh Woermke has worked for Cassidy's Transfer & Storage for many years. He started there as a high school co-op student and the company hired him on after his co-op into a full-time position. Josh has his forklift license and does a variety of errands for the company. Officially, his title is "Jack of all Trades!" Josh has been with Cassidy's for 10 years and is one of two individuals from Community Living who are employed there.

Jeff Shand has worked at Fresco's Cafe Grill since 2000. His role with the busy restaurant has grown over the years to include: receiving, catering, scheduling and assisting with events. This is in addition to his full-time role of kitchen and food preparation.

William Shea works for RMI - Ryan's Maintenance. He was initially hired to sweep the floors and look after general clean-up and tool returns, but it wasn't long before some of the staff noticed that William had additional skills. He now completes oil changes, power-washes the equipment and re-organizes the tools for a more efficient workplace. In addition, he was put in charge of converting the tool chest to metric measurement organization.

Our Bee Successful Initiative

Bee Successful is an employment solutions agency for people with disabilities in our local region. We work with employers and employees to ensure a good fit for employment, whether casual, part-time or full-time positions.

Visit our website or follow our Facebook page for more information.

Contact Us:
Phone: 613-602-6572

<![CDATA[Jason Rae]]>, 01 Oct 2018 11:11:48 +0000Doris Weber Presented With First-Ever Jason Rae Award For Exceptional Leadership

Chris Grayson, Executive Director of Community Living Upper Ottawa Valley, presented the first-ever Jason Rae Leadership Award to Doris Weber of Community Living Walkerton and District. The presentation was made at Community Living Ontario annual conference and general meeting.

The annual award is presented to someone who best represents and champions inclusion at its fullest.  Some example of how this is achieved include:

  •     Being involved in the community and giving back
  •     Being unafraid to speak up and help others find their voice
  •     Using leadership skills with both Community Living and within the broader community
  •     Being active in standing up for a person's rights
  •     Believing in the abilities of others and the value of everyone in being part of the community 

Weber has been connected to Community Living for 26 years. She has served on the association committees and then Board of Directors. She volunteered on community homecoming committees and contributed to many community events including the Busker’s Festival and Family Day activities. She was recognized as an AODA disability champion in 2017 and was a founding member of the Walkerton Action Committee. She also organizes speakers. Read more here.

Grayson was the Executive Director of Community Living Campbellford when Rae joined the board and was later elected as its president. Grayson was inspired by Jason's ambitions and exceptional leadership. With the support of Jason's wife, Jennifer, Grayson initiated this leadership award in Jason's memory.

About Jason Rae

Proud, disciplined, gifted, living with integrity and leaving nothing undone are just a few of the ways to describe Jason Rae. He was an exemplary civic-minded role model for his community, and to the individuals he was closest to in his life.

Jason was strongly service-oriented and he did not let his disability impede his passion for life. He was a contributing member of the Trent Hills community and was actively involved with Advocates for Community Education (ACE) and the Community Living Campbellford/Brighton Board of Directors. In addition, Jason sat on various leadership boards and committees focusing on the common goal of inclusion.

Among Jason's achievements include:

Jason passed away in September 2016 at the age of 41.

<![CDATA[60th Anniversary Celebration]]>, 21 Aug 2018 9:10:20 +0000Help Us Celebrate 60 Years

On September 15th, Community Living will be celebrating 60 years in the Upper Ottawa Valley. When we started, the goal was go give children a place to learn outside of an institution. Today, we live in a world where institutions have been permanently closed. That is a incredible journey.
To celebrate, we are joining with another community-oriented agency, the Pembroke & Area Airport, as we celebrate together. The Airport is marking their 50th anniversary this year.

The Event Details:

  • Date: September 15, 2018
  • Time: 10:00am-3:00pm
  • Location: Pembroke & Area Airport, 176 Len Hopkins Drive in Petawawa


Community Living is hosting a tent where there will be a 60-year timeline of history. There will also be a #wereallin photo station, blue and green freezies and spin the wheel for prizes.
There will also be aviation activities including aircraft displays, a flying simulator and activities for kids. Plus, watch the planes fly in and enjoy food truck eats from Phil Saar. The event is free!

Other Details:

There is accessible parking on site. The entire event is outdoors so dress appropriately. This is a no-pet event, but service dogs are welcome. There is no smoking on the airfield.

Random Acts Wrap-Up

Also on September 15th, we will complete our 60th Random Act of Kindness. We're not telling you want it is - stay tuned!

We hope to see you at the Airport, rain or shine on September 15th. Download our poster!


Holly Tennian
Phone: 613-735-0659 ext. 200


<![CDATA[I Am Community Living]]>, 04 Jun 2018 12:15:32 +000031 Days of Inclusion: The stories of our history

The following series of stories was posted on our Facebook page for May 2018 - Community Living Month. As we are celebrating our 60th anniversary this year, we thought it would be good to take people on our journey of the past six decades to appreciate where we are today.

Story 1 -  Where We Began. Read our Facebook Post

Story 2 -  The Start. Read our Facebook Post

Story 3 -  Education Is Power. Read our Facebook Post

Story 4 -  A Place Of Our Own. Read our Facebook Post

Story 5 -  Growing Interest. Read our Facebook Post

Story 6 -  After Graduation. Read our Facebook Post

Story 7 -  ARC. Read our Facebook Post

Story 8 -  A Turning Point. Read our Facebook Post and the Welch Report.

Story 9 -  The Way Out. Read our Facebook Post and the Development Service Act, 1974

Story 10 -  Moving Forward in Education. Read our Facebook Post

Story 11 - Joining The Downtown. Read our Facebook Post

Story 12 - ARC Expansions. Read our Facebook Post

Story 13 - The Eighties. Read our Facebook Post

Story 14 - An Educated Move. Read our Facebook Post

Story 15 - Transitions. Read our Facebook Post

Story 16 - Moving Beyond Arc. Read our Facebook Post and the recognition in the Ministry of Community and Social Services newsletter article.

Story 17 - Choosing Home. Read our Facebook Post.

Story 18 - Turn Of The Century. Read our Facebook Post.

Story 19 - Name Change. Read our Facebook Post.

Story 20 - New Places To Live. Read our Facebook Post.

Story 21 - Raising The Bar. Read our Facebook Post.

Story 22 - The Self-Advocates. Read our Facebook Post and a story on Kirby and Noreene Adam.

Story 23 - Our Heroes. Read our Facebook Post and the Pembroke Daily Observer story on Jim Cully

Story 24 - The Closures. Read our Facebook Post and the Ontario Government news release: Closing Institutions For People With A Developmental Disability.

Story 25 - The Lawsuit. Read our Facebook Post and see the Statement of Claim

Story 26 - Changing Canada. Read our Facebook Post. Plus Making A Difference: Health Matters article on Larry Markus and the CLUOV Newsletter (In Touch) article.

Story 27 - The Settlement. Read our Facebook Post plus the Ontario Government Apology

Story 28 - People Behind The Scenes. Read our Facebook Post

Story 29 - Closure. Read our Facebook Post and the In Touch story of Robert and Dennis.

Story 30 - Recognition Of Our Community. Read our Facebook Post plus these articles in Ottawa Valley Business: One of Six in the World and Local Community Living Wins Six Provincial Awards

Story 31 - More Work To Do.  Read our Facebook Post and our Letter to the Editor.

<![CDATA[Can You Be Inclusive?]]>, 23 May 2018 12:51:59 +0000How Can You Include Someone With An Intellectual Disability?

Including people with intellectual disabilities in your workplace, volunteer organization, service club or circle of friends is something that helps build a community that treats people equally. Here are some ideas on how you could "think inclusively" in your community:

At Your Workplace

People connected to Community Living have varying degrees of disability and many are quite capable of working. Approximately 30 local businesses currently employ someone with an intellectual disability, in full-time, part-time and contract/casual positions.

Here are a few  reasons why someone with an intellectual disability can be an asset to your workplace:

1. Commitment. The person you hire with an intellectual disability will be one of your most committed employees. They will be highly motivated and will want to prove their worth. They will work hard at the tasks that are asked of them and not necessarily be looking to move on, even from entry level positions. That kind of work ethic can be great for the whole company!

2. Customer Appreciation. Your customers will notice and appreciate that you are inclusive. It is an advantage to a business to set themselves apart from their competition in a positive way, and this is one way that marketability can be achieved. In addition, the intellectual disability network, and their friends and families, is quite large locally, not just with people connected to Community Living, but also the people with a disability in general. Being inclusive can be a smart customer growth decision.

3. Business Values. Being an inclusive employer can contribute to the values you wish to convey with your business, and that heightened profile in the community can also benefit in other ways, such as: increased applications for employment opportunities, partnership invitations for significant community events and recognition in local or industry-wide programs.

Being an inclusive employer is about getting work done at your business and becoming a leader in community building.

Volunteering and Service Clubs

While Renfrew County is known for it's volunteer spirit, it's no secret that fewer and fewer people are contributing to volunteerism and service clubs than in the past. Including people with disabilities in your volunteer efforts can go a long way to helping achieve your goals.

Much like employers, people with intellectual disabilities are committed to being part of causes when someone includes them in the opportunity. People connected with Community Living are involved in many activities, which expands this volunteer's reach to a group of people who may not be familiar with your cause. These are people who can support the organization, attend functions and help spread the word.

Many organizations locally do include individuals in a volunteer capacity, and they are benefiting from that decision to be inclusive. You could too.

With Friends and Family or Social Cirlcles

You are probably already connected to a social circle that includes someone with an intellectual disability. Perhaps you sit near each other at hockey games, or have joined the same community group, or live in the same neighbourhood. Making a further step to being friends is pretty easy when you already share common interests.

Here's another idea: the next time you're having a get-together of some sort, make a choice to include someone with an intellectual disability. It could be a neighbourhood BBQ, an Epicure or Tupperware party, a garage sale, church service - anything! It always feels good for both parties when you include someone.

<![CDATA[ Flying the Community Living Flag in support of Community Living]]>, 11 Oct 2017 12:06:41 +0000<![CDATA[Governor General's Visit - April 2013]]>, 11 Oct 2017 12:06:21 +0000<![CDATA[June 2013 Annual General Meeting]]>, 11 Oct 2017 12:06:00 +0000<![CDATA[Golf Tournament August 2013]]>, 11 Oct 2017 12:05:38 +0000<![CDATA[Larry Markus ~ 2013 James Montgomery Honour Award Winner]]>, 11 Oct 2017 12:05:18 +0000<![CDATA[2013 Photos]]>, 11 Oct 2017 12:04:53 +0000<![CDATA[Kelly Walker visits Pembroke]]>, 11 Oct 2017 12:04:09 +0000<![CDATA[Ontario Trillium Foundation Grant Announcement]]>, 11 Oct 2017 12:03:38 +0000<![CDATA[56th Annual General Meeting June 2014]]>, 11 Oct 2017 12:03:17 +0000<![CDATA[Golf Tournament August 2014]]>, 11 Oct 2017 12:02:44 +0000<![CDATA[2014 Photos]]>, 11 Oct 2017 12:02:18 +0000<![CDATA[Building a Gazebo at the Hunter Street Home]]>, 11 Oct 2017 12:01:50 +0000<![CDATA[2015 Photos]]>, 11 Oct 2017 12:01:24 +0000<![CDATA[Community Living Month May 2016]]>, 11 Oct 2017 12:00:53 +0000<![CDATA[4 Year Person-Centred Excellence ~ ACCREDITATION with Distinction]]>, 11 Oct 2017 12:00:28 +0000<![CDATA[58th Annual General Meeting September 16, 2016]]>, 10 Oct 2017 11:59:56 +0000<![CDATA[Golf Tournament August 2016]]>, 10 Oct 2017 11:59:31 +0000<![CDATA[2016 Photos]]>, 10 Oct 2017 11:58:57 +0000<![CDATA[Accreditation]]>, 10 Oct 2017 7:22:33 +0000Accredited With Distinction

In June 2016, Community Living Upper Ottawa Valley (CLUOV) was awarded the four-year Person-Centered Excellence Accreditation, With Distinction from The Council on Quality and Leadership (CQL). This award confirms that the organization shares CQL’s vision for person-centered solutions to improve the quality of life for people receiving supports and services. 

This is the third accreditation CLUOV has undergone and each time it has stimulated the organization in striving to provide better supports and education to enhance the lives for the people it supports and the community as a whole.

“This accreditation confirms that the services being provided meet with the high quality, high standards and high expectations expected by the agency," said Debbie Cavers, lead reviewer for the accreditation process. "This is as high an accreditation as you can get.”

The CQL Accreditation involved a rigorous process to review and improve services and supports at Community Living. The local agency's efforts were focused on empowering the people who receive support from their organization to make choices in how they live their lives: where they work, where they live, how they create a community. 

Community Living Upper Ottawa Valley has been awarded CQL accreditation as a result of demonstrating proficiency in the following areas:

  • Basic Assurances ( ensuring fundamental safeguards related to health, safety and human security)
  • Personal Outcome Measures (supporting and empowering people to achieve their goals and dreams)
  • Person-Centered Excellence (demonstrating organizational commitment to continued enhancement of systems directly related to person-centered services)

 “CQL is extremely proud of Community Living Upper Ottawa Valley for achieving Person-Centered Accreditation, With Distinction," said Cathy Ficker Terrill, President and CEO of CQ. "Their commitment to quality sets them in an elite group of support providers.”

For more than 40 years CQL has been a leader in raising the bar for human service organizations and systems to continuously define, measure and improve the quality of life of all people. Organizations that are awarded accreditation by CQL meet a stringent set of criteria and demonstrate an on-going commitment to person-centered excellence.

<![CDATA[LifeSharer Success Stories]]>, 24 Jan 2017 9:32:31 +0000What is LifeShare?

Watch this short film where we meet three LifeShare families living in Ontario and hear their stories. Like so many LifeShare participants, these families have created a unique bond between the home sharer and home provider. Through LifeShare, families and individuals across Ontario are “home providers” who offer a safe and nurturing environment for adults with developmental disabilities (“home sharers”).


Real Stories 1- Lucas, Barbara, Alayna and Nathan

Lucas is a 21-year-old with Down Syndrome and a heart condition, who lives with Barbara, her daughter Alayna and her son Nathan. Before arriving at Barbara’s house, Lucas lived with his natural family and continues to see them regularly.

Since moving in with Barbara and her family, Lucas’ natural enthusiasm for life and love of people has flourished. Lucas and Nathan have formed a brotherly bond and like to deepen their connection at the local coffee shop.

“I hardly remember what it’s like for him not to live here.” – Alayna

Lucas recently graduated from high school and proudly received the Citizenship Award for community service. Now that he’s graduated, he’s focusing on getting a part-time job, assists with coaching a local track and field team and hanging out with friends.

“Lucas has become an important part of our family. This has been such a worthwhile experience and had such a positive effect on us all!”

– Barbara

Real Stories 2 – Karen, Dave and Leanne

Karen is 54 and has lived with Dave and Leanne since 2014 and couldn’t imagine living anywhere else.

Before moving in with Dave and Leanne, Karen lived in a group home with several housemates. She told her developmental services agency that she wanted to live with a family that shared her common interests and values.

Living with Dave and Leanne has brought music into Karen’s life. Dave is an accomplished guitarist, and he and Karen will often play blues and rock music together, putting on a great show for Leanne. The trio also go out to community pubs to enjoy live music with friends.

Leanne works full time at a local service agency and Karen is part of an employment collaborative that prepares and packages meals for seniors. The ladies enjoy singing on their morning commute to work.

All of this has helped Karen come out of her shell and feel much more comfortable in her skin. People closest to her have noticed a real change in her.

Together, they are looking forward to a road trip to Florida, the beach, and a visit to Disney World.

“I don’t think you have to be a pro. You just have to be a human being with a heart.”

– Dave

Real Stories 3 – Jacob, Erica and Scott

Jacob is 21 years old and experiences autism. Growing up, he lived with his foster family and his natural mother, who continues to be an important part of his life. Two years ago, ready for the next step in his life, he joined LifeShare and was matched with Erica and Scott, a young couple in their 20s with no children. Scott manages quality control for a hydraulics company. Erica, who is part Ojibway, shares her culture and traditions with Jacob through drumming and smudging ceremonies which he finds soothing.

As a trio, they like to go bass fishing, RV’ing (across and out of province) and enjoy dancing at concerts; anything from folk to rap to rock. All three are also quite active in their community, participating in the stream clean up with the Ontario Steelheaders, and Grand River Clean Up. They love animals, and have a Great Dane, a cat, and a Vietnamese potbellied pig, who are important members of the family.

Jacob loves school and is looking forward to graduating from high school. He hopes to get a job, ideally something that involves animals, fishing, or music, and dreams of travelling within Canada and beyond. Erica and Scott have seen a tremendous change in Jacob.

“He’s part of our family.”

– Erica and Scott

Real Stories 4 – Brent and Kathy

After growing up with his mom, Brent, 42, lived on his own in an apartment but sometimes found it a bit lonely and isolating. He now lives with Kathy who is an experienced home provider. Brent is her fourth home sharer in 20 years.

As an active leader in her community, Kathy volunteers at a homeless shelter, helps women who are incarcerated, and works with other community agencies. With Kathy, Brent can remain independent while enjoying a sense of belonging and a genuine friendship. Together, they like to play bingo at the local lodge and spend quality time with Kathy’s adult children who, with Kathy and Brent, make up a close-knit family.

Brent also does many activities on his own, socializing with friends, riding his bicycle to visit his mom, taking karate lessons, and going fishing with his brother, Randy. He is currently exploring potential courses to expand his skills with the goal of finding employment within the hospitality industry.

“It’s heart first…home second.”

– Kathy

More Information

If you’d like more information about sharing your life with someone, contact Stephanie Moss by email or call 613-735-0659.

<![CDATA[Our Service Area]]>, 20 Jan 2017 3:04:15 +0000The Upper Ottawa Valley

Our Association serves people in the following general Upper Ottawa Valley Communities: Deux Rivieres, Deep River, Petawawa, Eganville, Cobden, Lapasse, Rolphton, Chalk River, Pembroke, Beachburg, Westmeath and surrounding areas.


Apply For Services

Community Living Upper Ottawa Valley offers a wide variety of services and supports for people with a developmental disability and their families.

If you feel that you or someone in your family could benefit from our services, please contact Developmental Services Ontario who will assist you with eligibility and referrals.

To apply for services:

<![CDATA[En Francais]]>, 20 Jan 2017 3:01:15 +0000Services de l'Ontario pour les personnes ayant une déficience intellectuelle

Community Living Upper Ottawa Valley/Integration Communautaire offre une vaste gamme de services et de soutiens aux personnes ayant une déficience intellectuelle et à leur famille.

Si vous croyez que vous ou un membre de votre famille pourriez bénéficier de nos services, n’hésitez pas à communiquer avec Services de l’Ontario aux personnes ayant une déficience intellectuelle  pour du soutien à l’égard de l’admissibilité et de l’orientation.

Pour accéder à nos services :

Notre vision, mission et valeurs

<![CDATA[Vision, mission et valeurs]]>, 20 Jan 2017 2:45:39 +0000Notre vision

Faire en sorte que toute personne vive dignement, participe à tous les aspects de la vie communautaire et profite de l’occasion d’y prendre part efficacement.

Community Living Upper Ottawa Valley/Integration Communautaire (CLUOV) aspire à une société offrant tous les droits à la fois légaux et humains à chaque citoyen sans discrimination et, au sein de laquelle chaque personne est soutenue et respectée dans ses efforts de participation à la société.

Réaliser cette vision garantira à chaque personne d’être accueillie et soutenue au sein de sa communauté :

  • Que tous les services communautaires soient offerts à tous les citoyens
  • Que chaque personne puisse aspirer à une carrière de son choix, à un emploi véritable contre une rémunération véritable et ait l’occasion d’y accéder et d’être reconnue à sa juste valeur pour ses réalisations.
  • Que chaque personne ait la chance de prendre sa retraite et de profiter de la vie et de ses activités de préférence.
  • Qu’en tant qu’adultes, les gens choisissent où, comment et avec qui ils veulent habités.
  • Que les enfants vivent dans des foyers nourriciers et des milieux familiaux pour profiter du soutien et des bienfaits de la vie de famille.
  • Que les enfants fréquentent leur école de quartier avec leurs pair du même âge en classe régulière de la maternelle au postsecondaire.
  • Que les programmes d’enseignement soient stimulants et adaptés à la clientèle.

Puisque notre qualité de vie dépend de quand, comment, où et avec qui nous avons la liberté de vivre, d’aimer, d’étudier, de travailler et d’occuper nos loisirs, prendre nos responsabilités en tant que communauté permettra aux gens d’être suffisamment libres et autonomes pour pouvoir :

  • Bénéficier, développer et entretenir des relations ayant un sens pour eux.
  • Faire des choix et prendre des décisions qui leur conviennent à partir d’une multitude d’options.
  • Recevoir le soutien nécessaire au besoin.

Notre mission

Favoriser l’épanouissement de communautés accueillantes en

  • Fournissant des soutiens et services fondés sur le caractère unique et l’autodétermination de chaque personne pour qu’elle puisse jouir d’une vie sécuritaire et enrichissante.
  • Enrichissant la vie communautaire en développant les capacités de la communauté et les partenariats.
  • Créant des occasions permettant aux parties prenantes d’apprendre et d’entreprendre.
  • Promouvant et en valorisant la diversité par le biais de l’éducation du public et la promotion de l’inclusion et du vivre ensemble.
  • Prenant le parti de la défense des droits de la personne et en éliminant ce qui empêche physiquement, psychologiquement et socialement un individu d’être citoyen à part entière. 

Nos valeurs et notre engagement

Au fur et à mesure que ces éléments se réaliseront, la vie en société adoptera ces valeurs. Les stratégies de mise en œuvre de l’organisme viseront à accroître les sources de financement et à favoriser les partenariats et les engagements :

  1. Veiller à ce que les concepts «options exploratoires» et «choix éclairés» soient les bases sur lesquelles repose la prise de décision de la part des personnes soutenues par la CLUOV.
  2. Mettre l’emphase sur le fait que la CLUOV ne soutiendra aucune initiative ni aucune activité discriminatoire et qu’elle veillera plutôt à mettre l’accent sur l’autonomisation et l’inclusion.
  3. Enquêter sur les partenariats et les collaborations auprès des organismes locaux et régionaux comme première option de changement. Nous croyons qu’ensemble nous sommes plus efficaces!
  4. Rechercher et proposer de nouvelles sources de revenus, y compris le financement de base, les frais de service, les allocations et les collectes de fonds.
<![CDATA[Inspirational Stories]]>, 28 Oct 2016 5:18:35 +0000Inspirational Stories

I Am Community Living is a campaign run during Community Living month in May. During that month the agency highlights the stories of some of our clients and staff and share the Community Living experience. These great stories are provided below:

Allan Garrah
Born in Gananoque, Allan moved to Pembroke from an institution in Smiths Falls where he had lived since he was a toddler. In 1978 Allan had the opportunity to join Community Living and he became connected with the local area. READ MORE of Allan's story here.


   Josh & Holly Woermke
Josh Woermke was born in Sudbury and moved to Laurentian Valley when he was three years old. He grew up in the area, attended Fellowes High School and had a co-op opportunity with Cassidy's Transfer and Storage which connected him to his passion for all things automotive. READ MORE of Josh and Holly's story here.

Jesse Crawford
Jesse Crawford was born into ranch family on Allumette Island, Quebec. He grew up working outside and took great pride in working with firewood. Jesse worked as part of his family's ranch for several years. He calls it "bush country" and it became a key part of his life. READ MORE of Jesse's story here.

Jeff Shand
Jeff grew up in Nova Scotia as part of a military
family. He moved several times as his father was
posted to different bases, and finally ended up in
Petawawa. The family decided to stay in the area after his father retired as all the family had deep connections and relationships here. That was
perhaps most true for Jeff. READ MORE of Jeff's story here.


Raina Flexhaug
Raina came to Pembroke from Calgary, Alberta when she was 17 years old. After graduation, she moved out on her own thanks to help from Community Living. For Raina, the connection to Community Living has been one that has really allowed her to fulfill the potential she had always felt was within her. READ MORE of Raina's story here.


Tabitha Pitchford
Tabitha Pitchford connected with Community Living in 2010 when she became their employee. In addition to her Developmental Services Worker designation, Tabitha had something more on her resume - she is a parent of a child with a visual impairment. "When parents say to me, "You just don't understand," I let them know that I actually do understand," says the mom of children aged 15, 12 and 8. READ MORE of Tabitha's story here.

<![CDATA[Supporters]]>, 08 Jul 2016 3:30:58 +0000Our Supporters are influential in the work of our Association. Supporters of our Association include individuals and families, corporations and organizations. All Supporters enhance work we do at Community Living Upper Ottawa Valley, and the supports we bring to individuals and their families.

As a Supporter:

  • you are assisting the work that we do to improve the quality of life for people with an intellectual disability,
  • you help our Association with advocacy by lending your name to our causes,
  • you have the opportunity to be involved as a volunteer, on committees and task groups.

You can download the Supporter form by clicking here.

<![CDATA[Passport Program]]>, 30 Jun 2016 3:18:49 +0000Funding To Participate In Your Community

Passport is a program that helps adults with a developmental disability to participate in their communities, and helps caregivers take a break from their caregiving responsibilities.

If you receive money from Passport, here are some of the things you can use it for:


  • The cost of classes offered through a community centre or local school board (e.g., literacy, computer or cooking classes)
  • Fees for programs designed for adults with a developmental disability
  • Recreational programs (e.g., swimming lessons, camp fees)

Note: You cannot use Passport funding for tuition that is covered by a government student assistance program (e.g., OSAP), or supports that are available through an on-campus Special Needs office


  • Job preparation or work activities (e.g., hiring a support worker to help with on-the-job training or to act as a job coach at work)

Volunteer Activities

  • Support needed to participate or volunteer in community activities or events (e.g., covering the cost of transportation, having a support worker go with you to help you participate)

Daily Life

  • Activities that help develop social skills, independent living and personal management (e.g., learning how to do your banking, take public transit, or use the library)

Person-Directed Planning (Administration and Brokerage)

  • Getting help to develop a person-directed plan that builds on your strengths and interests, and identifies the support needed to achieve your goals
  • Getting help to manage human resources (e.g., support worker scheduling, job ad development, applicant screening) and financial/reporting requirements associated with managing direct funding

Note: You can use up to 10% of your total Passport funding for these expenses.

Caregiver Respite

  • Hiring someone to help with personal care of a person with a developmental disability to give the main caregiver a break. This can be in your home or a different location.

Passport funding cannot be used to pay for expenses that are not directly related to supporting the individual with the developmental disability (e.g., care for other children in the home, housekeeping, property maintenance, etc.) unless:

  • You have extenuating circumstances (ie: a change in situation where your caregiver must also take over the support worker role temporarily) and advance approval from your Passport agency, or
  • You transitioned from Special Services at Home to Passport before April 1, 2013, in which case you have a one-year grace period to use Passport funding on indirect respite as you adjust to the program. After March 31, 2014, you will no longer be able to spend it on indirect respite unless approved in advance.

For More Information

If you wish to be made aware of this funding when it is officially announced, please register with us and we will let you know. Send an email to: or call 613-735-0659 and ask to be put on the Passport Funding Notification List.

<![CDATA[Vision, Mission and Values]]>, 30 Jun 2016 2:50:41 +0000Our Vision

That all persons live in a state of dignity, share in all elements of living in the community and have the opportunity to participate effectively.

Community Living Upper Ottawa Valley envisions a society where all rights, both legal and human, are afforded every citizen without discrimination, and, where every person is supported in their efforts to become participating, respected members of society.

The fulfillment of this vision will have ensured that all people are welcomed and supported in their community:

  • That all community services are available to every citizen;
  • That people can aspire to and have the opportunity to work towards a career of their choice, real work for real pay, and fair recognition of accomplishment;
  • That people have the opportunity to retire and enjoy the lifestyle and activities of their own choosing;
  • That, as adults, people choose where, how and with whom they live;
  • That children live in nurturing and supportive family-like environments and enjoy the benefits of family life;
  • That children attend their regular neighbourhood school in age appropriate classes with their peers, from pre-school through to post-secondary;
  • That educational programs are challenging and tailored to the individuals.

Because of the quality of our lives is so dependent upon how, when, where and with whom we are free to live, love, learn, work and spend our personal time, fulfillment of our community responsibilities will have ensured that people are free and have the necessary empowerment to enable them to:

  • Enjoy, develop and maintain whatever relationships they find meaningful;
  • Make choices/decisions in self-defined terms from a wide range of options;
  • Receive appropriate support when desired.

Our Mission

To foster the development of welcoming communities through:

  • Providing supports and services based on each person's uniqueness and self-determination so they may enjoy safe, secure, and rewarding lives;
  • Enriching community life by developing community capacity and partnerships.
  • Opportunities for stakeholders to learn and take leadership;
  • Promoting and celebrating diversity through public education and promotion of inclusion and community living;
  • Leadership in human rights advocacy; and
  • Eliminating physical, attitudinal and societal barriers to full citizenship 

Our Values and Commitments

While moving towards accomplishing these areas, Community Living will adhere to these values. The organization's implementation strategies will look to augment funding sources and enhance partnerships and commitments:

  1. Ensure the concepts "exploring options"  and "informed choice" are the basis for decision-making by individuals supported by CLUOV.
  2. Reinforce a clear understanding that CLUOV will not support segregated initiatives and activities and ensure our focus is on individualization and inclusivity.
  3. Investigate partnerships and collaborations with local and regional organizations as the first option for change. We believe together we are better!
  4. Research and introduce new revenue streams including base funding, fees-for-service, grants and fundraising.

<![CDATA[A Box of Possibilities Deli Lunch to Kick off Community Living Month]]>, 17 May 2016 3:16:19 +0000<![CDATA[Supports & Services]]>, 09 Dec 2015 1:54:57 +0000<![CDATA[Donating to Community Living]]>, 27 Nov 2013 3:28:33 +0000Donations
Community Living Upper Ottawa Valley relies on the generosity of community, family and friends to support our work. All donations made locally are used for programs and services in the Upper Ottawa Valley.

You have many options available to you to make your contribution fit your needs and preferences.

To make a secure donation to Community Living Upper Ottawa Valley through Canada Helps please click here.

One Time Donation
This is a simple method of making a one-time donation to Community Living Upper Ottawa Valley. 100% of your donation will be used to assist adults in our area who have an intellectual disability.

As a Gift in Memory of a Loved One
Many families may request an In Memoriam Donation when they lose a loved one. This is a meaningful way to express sympathy and condolences at this time. In Memoriam donations can also be made at any time throughout the year.

As a Gift in Celebration
Giving in Celebration is a simple and personal way to mark any special occasion while contributing to a charitable organization. Whether it’s a wedding, birthday or anniversary, or whatever you are celebrating, make a difference in the life of someone with an intellectual disability by asking your family and friends to make a donation instead of buying you a gift.

In Person
Please visit our office at 894 Pembroke Street West, in Pembroke to make a donation in person. Our business office is open Monday to Friday from 8:00 am to 4:30 pm.

By Mail
Please download our printable Donation Form, print it, complete it and mail it with your cheque to:
Community Living Upper Ottawa Valley
P.O. Box 1030
Pembroke, ON K8A 6Y6

<![CDATA[Staff Login]]>, 18 Jul 2013 3:47:43 +0000