Community Living Upper Ottawa Valley894 Pembroke Street West
Pembroke, Ontario K8A 5P8
Phone: 613-735-0659
Fax: 613-735-1373

CLUOV Earns Compliance By MCCSS

Community Living Upper Ottawa Valley Earns "In Compliance" With Annual Ministry Inspection

Community living Upper Ottawa Valley ended 2018 on a high note, earning their  "In Compliance" recognition from the Ontario Ministry of Children, Community and Social Services (MCCSS).

In a December 5, 2018 letter to Executive Director Chris Grayson, Kevin Lockwood,  Manager of the Development Services Compliance Team for MCCSS, noted that "Community Living Upper Ottawa Valley was found to be IN COMPLIANCE with Ontario Regulation 299/10 of SIPDDA (Quality Assurance Measures) and/or policy directives applicable to MCCSS-funded services and supports for adults with developmental disabilities."

The compliance inspection took place December 3-5, 2018.

The ministry conducts compliance inspections to ensure that people who access developmental services and supports, their families and others acting on their behalf as well as the general public can expect that MCCSS-funded services are provided in a  safe environment that meets the needs of the individual.

During a compliance inspection, the ministry typically reviews records and documentation, policies and procedures, and conducts a site inspection, to evaluate and determine whether service agencies are adhering to the requirements. When an agency is found to be in compliance, the ministry issues a letter that summarizes the results of the inspection and confirms that the agency is in compliance with the requirements.

"Our management and staff work very diligently to provide quality care to the people we support," says Grayson. "We are proud of our employees' commitment which reflects so positively on our agency."

For more information:
Chris Grayson, Executive Director
Community Living Upper Ottawa Valley
Phone: 613-735-0659 ext.104