Community Living Upper Ottawa Valley894 Pembroke Street West
Pembroke, Ontario K8A 5P8
Phone: 613-735-0659
Fax: 613-735-1373

Strategic Plans

Check out our 2023-2026 Strategic Plan

The 5 W's of our Strategic Plan


A strategic plan outlines where we want to go, what we want to achieve, and how we are going to achieve it as an organization. It reflects collaboration and consultation with a variety of stakeholders and encompasses our philosophies, aspirations and visions. 


The strategic plan was built on discussions between Board members, leadership teams, employees, people supported, and their families, emphasizing all voices being heard. It also considers the Ministry of Children, Community and Social Services' (MCCSS) framework for change within the developmental services sector. 


The purpose of the strategic plan is to serve as an active and guiding resource that provides both a philosophical foundation for CLUOV, as well as a road map for broadening and deepening the experiences of those we support. 

It gives direction to the continued development of the organization's structure, culture, use of technology, operation of human resources and support teams.


The strategic plan was released after over a year of development! Here are some important dates from along the way:


  • Board - October 27, 2021
  • Senior leadership team - October 5, 2021
  • Staff - January 27, 2022
  • People supported and their families - January 21, and December 13, 2022

MCCSS Journey to Belonging:

  • In June, 2021 MCCSS released Journey to Belonging: Choice and Inclusion, its framework for a long-term vision of developmental services in Ontario